As a claims manager and risk manager, Mr. Underdown has a great deal of experience setting claims reserves. He understands the different theories about reserve setting and appreciates the various approaches to reserve setting, such as reserving for the ultimate incurred loss as opposed to reserving for the maximum expected loss based on actuarial projections. Mr. Underdown has over ten years experience as a Claims Adjuster, Claims Supervisor and Claims Manager prior to becoming a Risk Manager. As a risk manager, Mr. Underdown managed self-insured programs where claims supervisors reported to him for both workers' compensation claims as well as liability claims, with a large volume of vehicle liability and medical malpractice claims.